“The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw
In line with our previous post on National Skilled Nursing Care Week (NSNCW), whose theme is Celebrating Life’s Stories, this post will focus on improving communication skills, which will help us tell and hear better life stories.
As you already know, communication plays a major role at Wellington Estates. The top-level service we pride ourselves on is, largely, an act of good communication.
Here are 2 tips that you can start using to improve your level of communication today:
Body Language
Communication is more than just the words we speak. In fact, studies show that most of what we communicate is non-verbal. So, if you’re feeling tense, guess what, your body, facial expression and tone in your voice will say just that. Not everyone will understand that message, but their intuition will signal that something is off.
Now, there’s nothing wrong with being tense but if you aren’t interested in sharing your uneasiness, you need to work on your body language.
A relaxed and confident posture sends a different message altogether, and chances are you’ll feel better after a conversation in which your overall communication was positive.
Listening
How much do you enjoy hearing other people’s unsolicited advice? Not that much, huh. Many other people feel the same. Good communication involves a healthy give and take. This doesn’t mean measuring the ratio of spoken-to-heard words, but it does mean being considerate of really tuning in to what your friend has to say.
What do you do to improve your communication skills?
Please share in the comments below.
Disclaimer, or Use At Your Own Risk
The information and advice in this post are for entertainment and informational purposes and should not be viewed as professional opinions. We do not take any responsibility for its content and any action you take based on the information of this post is strictly at your own risk. You should always speak to your doctor regarding medical information and your health.